We value your complete satisfaction and strive to offer a high-quality product and service. If you need any customer service, please click the zone you're located and send an email to our customer service directly. We'll get back to you ASAP during operational hours.
Office Hours:
Mon-Fri 10:30am - 5pm 
For customers from shopify, please contact morenaxu@carote.com

If you purchased on Amazon US, please contact customercare@mycarote.com

For customers located in Canada, please contact customercare@mycarote.com

For customers located in India, please contact kelly@mycarote.cn 

For customers located in UK, please contact Joe@carote.cn

For customers from Tiktok, please contact  carote_tiktokofficial@outlook.com

For customers from Walmart, please contact  walmart@mycarote.com