After sale service is one of the priorities of Carote. If you have purchased our products from our official website or official stores (in case you have reached out and received no response), you can send us your inquiry and we will follow up your support ticket to reach the final result. Please note that in order to use the Carote after sale service, you must order your items from our official stores.

Please send us an email or fill out the form below and we will get back to you as soon as possible.

Carote support inquiry email